Translation Tower, the owner of the website (the “Website”), under which you can avail Translation Services, is committed to protect the privacy of the individuals that the Website. This privacy policy (“Privacy Policy”) states what and how Translation Tower use, store and protect the information it collects.

This Privacy Policy is shown on the Website in the same language. Translation Tower highly recommends that you customers read the entire Privacy Policy.

Information Collection

You are asked to provide certain information about yourself including your name, contact numbers and credit or debit card information when you visit, register or avail Translation Tower services through the Website. Translation Tower may likewise gather information from the emails or letters Translation Tower receive from you, as well as information about your usage of the Website.

Personal Information

Personal information is any information that can be used to uniquely identify you. In order to participate in most of the activities available in the Website, you must provide some of your personal information. All your personal information, including but not limited to, your name, address, telephone number and email address are held in strict confidence.

Use of Personal Information

Your Personal Information is collected for the primary purpose of providing the translation services that you availed. It will also enable us to send you an invoice and communicate with you whenever necessary.

In particular, Translation Tower may utilize your personal information to determine your feedback on Translation Tower services and to occasionally advise you about important changes or developments in the Website or Translation Tower services. Translation Tower may likewise use your information to let you know about Translation Tower other products and services that may interest you. Translation Tower may communicate with you by telephone, post, email or fax. Please inform us if you do not want to be contacted.

Translation Tower will also utilize and study the information it collects so that it can manage, support, develop and grow its business. Translation Tower might use information gathered from log files to calculate anonymous, non-personal, cumulative statistics. For example, Translation Tower may track the total number of users who have viewed a particular webpage. However, Translation Tower does not connect this data to any personally identifiable information.

Sharing and Disclosure

Translation Tower may release personal information when necessitated by law or if it believes that such is obligatory for the requirements of law or observance of legal processes served on the Website. Although Translation Tower make every effort to preserve your privacy, Translation Tower may need to disclose your information to safeguard its legal rights.

Other than as provided herein, Translation Tower will not share any personal information with any third party at any time. Translation Tower respects your privacy and shall thus not reveal or distribute your data to any other party, unless you have expressly consented to sharing your identifying information.

Your Content

Translation Tower treats the material you submit for translation as private. Your material will not be shared with anyone, but only with the people who are tasked to ensure the quality of translation service.

Translation Tower might utilize your material to derive numerical and quantifiable information about the text being translated to construct and employ the most applicable model for optimization of the translation.

Use of Cookies

The Website might utilize cookies to help store further statistical information about its use. Please consult your web browser’s support files for the different options on how to manage cookies.

Data Security and Retention

Translation Tower engages security procedures to safeguard your information against illicit handling, inadvertent loss, and damage and from access by unauthorized persons. Translation Tower will keep your information for a reasonable time or as long as mandated by law.

Access and Update

In case of change in your personal information or if you want to terminate Translation Tower’s services, you may update or delete your personal data at anytime. If you wish to do this, please contact us. Translation Tower will respond to your request within a reasonable time and may charge a fee cover the costs in furnishing you the details of the information.

Deletion of Information

If at any time you decide to not receive any communication from us or wants us to remove a copy of your files, please inform us through email or post, and Translation Tower will delete the data from the records.

Updates to Privacy Policy

Translation Tower reserves the right to change this Privacy Policy. Please regularly check this webpage for any changes about the Privacy Policy.

Applicable Privacy Protection Laws

The laws of the Republic of the Philippines shall govern the privacy protection regulations for the Website. Users from other jurisdictions must be aware of such or of any differences of their own laws and from those laws applicable in the Republic of the Philippines.

Transfer and Acquisition

In the event that Translation Tower is acquired by or transferred to another company, your information may become subject to the acquiring company’s privacy policy and may be transferred to the acquiring company.

Challenging Compliance

Translation Tower has processes for the receipt and to address disputes and questions about its policies and procedures on the management of your personal data. Proper steps will be taken to revise these policies and procedures if a complaint is justified.

What This Policy Does Not Cover

This Privacy Policy does not cover those of third parties that Translation Tower do not own or control, e.g. partners, investors, sponsors and online payment providers. They are independent of Translation Tower and have their own privacy or security practices. Translation Tower highly recommends that you make time to review their policies.

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